Friday, January 17, 2014

These are the days I love my job....

Today I was talking with a borrower who is 3 months behind in his mortgage.  He is clearly ducking my calls.  Today he called and said he needs help, and admitted he has been ducking my calls because he was too proud to say he needs help.  He said he's desperate, and he lives in his house with his wife, his kids from his first marriage, her kids from her first marriage, one kid together, his wife's sister who lost her job and is going through a divorce, and her kids.  He said it's crazy, and he is trying to keep a good attitude.  In fact, he was going home and making two big pans of lasagna for dinner.  I asked him if I could come, because there are so many people at the table, he wouldn't notice a stranger.  He laughed and said yes, and if I didn't make it on time, he would overnight a piece to me so it would still be warm when I received it.  We both laughed and finished our business.  As we were hanging up, he thanked me.  He said he hadn't laughed in weeks, and I gave him hope and a good laugh.  Those are the moments I know I am in the right place.

Yesterday, my trainer, Tina, called me into the conference room for some training.  We NEVER go into the conference room, so I was a little nervous.  I didn't have my contact lenses in (another of my goofy stories), and when I walked in ahead of her, there were a lot of people standing in the corner.  I turned around and told Tina the room was full.  That's when I realized the room was full of my coworkers who were saying, "Surprise!"  I stood there in total shock, and said it must be for Tina, because I'm not getting married. They told me to look at the cake, which said, "Home Sweet Home, Pat"  It was a housewarming party.  They gave me a gift card, some handmade dish towels, a used TV (I gave mine away when I left Detroit), and a homemade lemon cake.  It was wonderful.  Life is sweet.

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